Billing Terms and Conditions
Accepted Payment Methods
At Bella Boston, we offer a range of secure and convenient payment options to ensure a smooth checkout experience. We currently accept Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay. All payments are processed in real time at the moment of purchase.
Currency for Transactions
All transactions on our website are processed in USD (United States Dollars).
Secure Payments
Your security is our top priority. Every transaction on our website is processed using SSL (Secure Socket Layer) encryption, ensuring that your payment and personal information are fully protected. We do not store any credit card details on our servers.
Payment Confirmation
After a successful payment, you will receive a confirmation email containing your order details. This confirms that we have received your payment and that your order is being processed. If you do not receive a confirmation email, please check your spam folder or contact us directly.
Failed or Declined Payments
If your payment is declined, we recommend double-checking your card details, billing address, and available balance. If the issue persists, please contact your bank or card provider. You may also reach out to our support team at info@bella-boston.com for assistance.
Payment Disputes
If you believe there has been an error or an unauthorized charge, please contact us immediately at info@bella-boston.com. We take all payment concerns seriously and will work with you to resolve any disputes as quickly as possible.
Shipping Policy Overview
We currently ship to addresses within the United States only. Orders are delivered within an estimated 7 to 12 business days, and shipping is free of charge. For more details, please review our Shipping Policy.
Return and Refund Policy Overview
If you are not satisfied with your purchase, we offer returns within 30 days of delivery. Returned products must be unused and in their original condition. No restocking fees apply. For full details, please visit our Return & Refund Policy.
Privacy Policy Overview
We respect your privacy and take the protection of your personal data seriously. Information collected during checkout is used solely to process your transaction and deliver your order. For complete details, please review our Privacy Policy.
Google Merchant Center Compliance
Bella Boston adheres to all applicable Google Merchant Center guidelines, including transparent payment terms, secure payment processing, and clear customer service policies. We are committed to maintaining full compliance to ensure a trustworthy shopping experience.
Contact Information
If you have any questions about your order, returns, or general enquiries, our customer support team is happy to assist.
Customer Support
Email: info@bella-boston.com
Phone: +1 765 385 4058
Contact: Contact Us
Customer service hours
Monday to Friday: 09:00 AM – 05:00 PM EST
We aim to respond to all enquiries within 1–2 business days.
Business & Company Information
Company name: JWK Ecom, Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Warehouse address: 12 Greenville St, Boston, Massachusetts, 02119, United States